If you order an item from Mid America Motorworks and are not completely satisfied:
- Download and fill out our return form
- Within 30 days of receipt, you may return it in like new condition, in the original packaging for a credit, exchange or refund.
- Within 30-60 days of receipt, you may return it in like new condition, in the original packaging for a credit or refund, less 25% restocking fee.
- Within 60 days-1 year of receipt, you may return it in like new condition, in the original packaging for a credit, less 25% restocking fee.
- No returns accepted after 1 year of receipt.
- Please contact our Customer Service Team at 800-500-1500, for return instructions.
Return Instructions
- No returns will be accepted for installed or modified items (sanded, primed, painted, cut, etc.), personalized and special ordered items.
- No returns will be accepted on any exhaust products that have been installed.
- No returns on electrical products, computer chips, scanners, tools, books, videos or CD’s.
- Refer to the information on the back side of your invoice for returns and exchange instructions or call our Customer Service Team at 800-500-1500 to initiate the return process.
- Return the item shipping prepaid to Mid America Motorworks with the completed form, noting any address corrections. Send your return to us prepaid by UPS (within USA), insured parcel post or Federal Express Home Delivery Service. International customers, please contact Mid America Motorworks before returning any product. COD returns are not accepted. If Return is due to error of Mid America Motorworks, please call our Customer Service Team at 800-500-1500 to arrange for return authorization. Defective items will be replaced per Mid America Motorworks’ guarantee. Refunds will be issued via the same method in which the merchandise was purchased.
- Items will be inspected before any final decisions are made on credits. The returns department retains full discretion on granting full or partial refunds, exchanges or in-store credits.
- Core returns: Returned core must be the same year, option and application as the item ordered. Core must be complete and in re-buildable condition to receive full credit. Core cannot be modified, painted, cut or altered in any way. Please drain all fluids. Customer is responsible for return shipping cost on the core returns. Please contact Mid America Motorworks for return authorization numbers and return shipping addresses for any and all cores.
- Please retain tracking number until you received your credit. Credit will be applied back to the original payment method used.
- Warranties: Mid America Motorworks warrants products for 60 days. Performance choice products are warranted for manufacturing defects for 1 year from purchase date. If an item manufactured by another company has an additional warranty, it will be noted in catalog/website copy or on the paperwork received with the item. There are no warranties on electrical items unless otherwise noted. Warranties are void if the product has been altered or modified.
- Mid America Motorworks is not liable for 3rd party expenses beyond our control, including installation charges, storage costs, towing charges etc.
IMPORTANT NOTE: Any items which have been pre-installed, cut or modified in any way are not eligible for return. Mid America Motorworks reserves the right to substitute items of equal or greater value and quality. Gifts will be treated as an ordinary return, please have the name and address of the person who gave it to you.
Customized/Special Orders
Personalized and special ordered items are non-returnable.
Missing or Damaged Items
Please inspect package upon arrival for damage/shortage and accuracy.
If there are parts missing from your package, you must contact Customer Service at 800-500-1500 within 7 days with your name, invoice number and description of loss or damage parts. Save all packaging material and shipping cartons.
If you discover damages or losses caused in shipping, notify your local carrier’s office immediately. Save all packing material, including the box. They will inform you of possible inspection and pick up of the damaged merchandise. They will return it to us or notify us of the claim. Also, please call us with your name, invoice number and description of damage or loss parts.
Mid America Motorworks is not responsible for lost product not reported within 7 days of receipt.
Core Return Policy
Our re-builders are not able to accept core returns on items once they have been modified, painted,
cut or altered in any manner. In order to receive full core credit, core returned must be the same year,
option, and application as the item ordered. Core must be complete and in rebuildable condition
to receive full credit. If you have any questions, please contact our Customer Service Department prior to returning.
Please contact Mid America Motorworks for return authorization numbers and return shipping addresses for any and all cores.
Domestic Payment
Check (mail orders): In U.S. funds drawn on a U.S. bank, made payable to Mid America Motorworks.
Allow 2-3 weeks clearance before order processing.
Money Order or Cashier's Check (mail orders): In U.S. funds drawn on a U.S. bank, made payable to Mid America Motorworks.
C.O.D. (phone orders or mail orders): Add $9.00 per order, available only in the contiguous U.S. These orders are cash only on delivery, available solely to in-stock merchandise on orders from $25.00 to $100.00. Sorry, COD is not accepted for orders with personalized items, freight shipped items, items shipped directly from the manufacturer, or Express Service.
Credit Card (all orders): Make sure to include the number, expiration date, signature and address of the card holder if it's different from the mailing address. Mid America Motorworks accepts American Express, VISA, Mastercard, Discover/Novus, Diner's Club, and Carte Blanche.
Check By Phone (phone orders): In U.S. Funds drawn to a U.S. bank. Checks are processed through our 3rd party check guarantee provider.
AK, HI, & PR customers: Please fax or call in advance for shipping information.
International Payment:
Check (mail orders): In U.S. funds drawn on a U.S. bank, made payable to Mid America Motorworks. Allow 2-3 weeks clearance before order processing.
Money Order or Cashier's Check (mail orders): In U.S. funds drawn on a U.S. bank, made payable to Mid America Motorworks.
Credit Card (all orders): Make sure to include the number, expiration date, signature and address of the card
holder if it's different from the mailing address. Mid America accepts American Express, VISA, Mastercard, Discover/Novus, Diner's Club, and Carte Blanche.
Check By Phone (phone orders): In U.S. Funds drawn to a U.S. bank. Checks are processed through our 3rd party check guarantee provider.
Website and Catalog Pricing:
All orders placed by you are on the basis of these Terms and Conditions and are subject to acceptance by us by delivery of the goods to you at which point a legally binding contract is constituted between us. The process of your payment and acknowledgment of your order does not constitute legal acceptance of your order.
Prices are correct at time of going to press, and we reserve the right to update prices in future catalogs which will then supersede
the prices in this catalog. We also reserve the right to change the price of commodity goods, at any time due to market conditions but we will confirm
the prevailing price with you before accepting your order. We are not obliged to accept your order for such goods and may decline it or limit the order quantity.
On occasion, the prices payable for goods advertised on our website may differ from those prices offered in the then current catalog, and we are under no obligation to honor any website price if there is such a difference.
Occasionally, we advertise goods at a promotional price; you must quote the relevant promotion code, otherwise you may be charged the full price.
Occasionally an error may occur and goods may be incorrectly priced in which circumstances we will not be obliged to supply the goods at the incorrect price.
Wholesale Orders
What do more than 3,000 businesses nationwide have in common?
They're all members of Mid America Motorworks’ Business to Business Program!
Establish your link with the most reputable, lucrative Corvette supplier in
the world, plus get the highest quality products and service available in
today's Corvette aftermarket, not to mention the substantial savings,
discounts and other benefits you'll enjoy as a wholesale customer!
To find out if you've got what it takes to qualify, give our Business to Business
Department a call, but first check out our basic formula for success:
- You must run an automotive related business
- You should be able to provide Mid America Motorworks proof of this business
(includes business permit, tax id, etc.)
Once you return your application - providing you've adhered to these guidelines - you're on your way to receiving volume discounts and other special offers available only to our wholesale accounts!
Most importantly, setting up an account is quick, easy and very straightforward.
Give us a call: 800.500.1500
Monday-Friday: 7am to 7pm
Saturday: 9am to 4pm
Email us: mail@mamotorworks.com
We'd love to do business with you!
Your Privacy Is Important To Us
At Mid America Motorworks, we are committed to providing you with the finest automotive parts and accessories, backed by consistently top-quality service. While information about you is fundamental to our ability to do this, we fully recognize the importance of keeping personal and account information secure.
To offer you the widest range of products and services, Mid America may on occasion share information about you, both internally and outside of Mid America. We want you to understand our information safeguards, the type of information we collect and share, in addition to the benefits you receive when we share information about you.
This notice describes the privacy practices of Mid America Motorworks, including our information collection and sharing practices, then allows you to decide whether or not Mid America may share certain information about you, either within or outside of our company.
Our Security Procedures
Mid America Motorworks understands the importance of protecting, securing and using information appropriately. Access to information about you is restricted to the people of Mid America Motorworks who require it to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards for the security of information.
When Mid America Motorworks shares information about you with external companies, we require them to impose safeguards, use the data only for a permitted purpose, and to either return it to us or destroy it once that purpose is served. We limit the amount of information shared to what is appropriate to offer a product or service efficiently. Mid America Motorworks requires any company, which receives information from us, to sign a Confidentiality Agreement containing these requirements and obligating that company to protect the information as Mid America Motorworks would.
Information We Share Within Mid America Motorworks
We may share all of the information we collect about you with financial service companies within Mid America Motorworks to offer additional products or services that may interest you and best meet your needs. We believe this is convenient for you and may save you both time and money. To do so, we share identification information (such as name and address), transaction and experience information (such as purchases and payments), credit eligibility information (such as credit reports and applications), and other information. The decision to purchase any such products or services is yours alone. You may tell us not to share credit eligibility information about you within Mid America Motorworks, but please understand this does not prohibit us from offering you additional products and services or from sharing transaction and experience, identification, and other information within Mid America Motorworks.
Information We Share With Others
From time to time, we may allow companies outside of Mid America Motorworks to offer you their products and services that may interest you. Subject to applicable law, we may share all the information we collect with these companies outside of Mid America Motorworks, unless you tell us not to.
Additionally, we may share all the information we collect with companies that perform marketing or other services on our behalf or to other financial institutions with which we have joint marketing agreements. We are also permitted by law to share information about you with other companies in certain circumstances. For instance, we may share all of the information we collect with companies assisting us in servicing your loan or account, with companies that endorse our products and services through affinity agreements, with government entities in response to subpoenas or regulatory requirements, and with consumer reporting agencies. If you tell us not to share information with companies outside of Mid America Motorworks that wish to offer you their products and services, as described above, please understand that we will continue to share information in these additional circumstances.