Transit times are based on packages that are shipped via Federal Express Ground Delivery Service.
Placing a Domestic Order
Simply go online, phone or mail in your order. Experienced parts specialists will handle
your order and provide assistance. Be sure to supply us with our item numbers for faster order handling.
AK, HI, & PR customers: Please fax or call in advance for shipping information.
Check (mail orders): In U.S. funds drawn on a U.S. bank, made payable to Mid America Motorworks.
Allow 2-3 weeks clearance before order processing.
Money Order or Cashier's Check (mail orders): In U.S. funds drawn on a U.S. bank, made payable to Mid America Motorworks.
C.O.D. (phone orders or mail orders): Add $9.00 per order, available only in the contiguous U.S. These orders are cash only on delivery, available solely to in-stock merchandise on orders from $25.00 to $100.00. Sorry, COD is not accepted for orders with personalized items, freight shipped items, items shipped directly from the manufacturer, or Express Service.
Credit Card (all orders): Make sure to include the number, expiration date, signature and address of the card holder if it's different from the mailing address. Mid America Motorworks accepts American Express, VISA, Mastercard, Discover/Novus, Diner's Club, and Carte Blanche.
Check By Phone (phone orders): In U.S. Funds drawn to a U.S. bank. Checks are processed through our 3rd party check guarantee provider.
Shipping/Handling Rates & Delivery Tips
- A deliverable street address is required for all shipments.
- See front of Order Form for shipping rates
- Out-of-Stock items and items shipped directly from the manufacturer are not eligible for Express Service.
- Over-sized items require additional shipping/handling charges. You will be made aware of these charges at the time of order.
- Express shipping is delivered on business days (does not include weekends & holidays).
- Orders placed on weekends will ship the following business week.
- Hazardous items are not available for Express shipping.
- Truck Freight—Some items are required to ship via truck freight due to the size and weight.
You will be contacted with a shipping quote before the item is shipped.
Domestic Backorders
We make every attempt to have items in stock; however, in the event an item is backordered,
it will be shipped as soon as possible. Backorders are not charged until shipped (except check and money order).
Catalog pricing
All prices current as of the first printing of this edition. Prices, stated suppliers or stated
manufacturers are subject to change without notice.
Damaged Items
If you receive parts that were missing from your package, you must contact Customer Care
at 800-500-1500 within 7 days with your name, invoice number and description of loss or damage.
Save all packaging material and shipping cartons.
If you discover damages or losses caused in shipping, notify your local carrier's office immediately.
Save all packing material, including the box. They will inform you of possible inspection and pick up of the damaged merchandise.
They will return it to us or notify us of the claim. Also, please call us with your name, invoice number and description of damage or loss.
Track Your Order
To place an International Order:
- Place your order online and simply specify your country and shipping details. You can also fill out a catalog request and fax it to: (217) 540-4425, USA or email the form to generalmail@mamotorworks.com.
- Once your order is placed we'll contact you with detailed pricing information, product availability and shipping charges.
Payment
Check (mail orders): In U.S. funds drawn on a U.S. bank, made payable to Mid America Motorworks. Allow 2-3 weeks clearance before order processing.
Money Order or Cashier's Check (mail orders): In U.S. funds drawn on a U.S. bank, made payable to Mid America Motorworks.
Credit Card (all orders): Make sure to include the number, expiration date, signature and address of
the card holder if it's different from the mailing address. Mid America accepts American Express,
VISA, Mastercard, Discover/Novus, Diner's Club, and Carte Blanche.
Check By Phone (phone orders): In U.S. Funds drawn to a U.S. bank. Checks are processed through our 3rd party check guarantee provider.
International Backorders/Out of Stock:
Because our international customers are responsible for payment of import duties and taxes,
to keep costs down, we often hold orders until all merchandise can be packaged together.
This procedure is particularly effective for large orders.
International Shipping Charges:
International, AK, HI, & PR customers- Please fax or call in advance for shipping information. All duties and taxes will be charged to the customer.